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Ethel Loves me - Returns :-(
We are terribly sorry that you have found the need to look at this page - look at the puppy dog eyes above - a tear shall be shed by us and a creative but we want you all to be happy so we have a returns policy.....
Initially it would be great if you could email us at [email protected] to let us know what you would like to return and if its not too upsetting tell us why. This is open for 30 days from the date you purchased the product, this will hopefully give you plenty of time.
If you could send them back to us, after we have had a chat, with all the original packing, tags etc if they came with any this would really help.
Once everything is back with us we will have a look, gently break the news to the creative (they can get very emotional) compose ourselves and arrange to either replace the item if we have another one, lots of one offs @ Ethel's, give you a refund or store credit. The refund is usually back to the card the purchase was made with.